Frequently Asked Questions
Most frequent questions and answers
What is eLearning?
eLearning is a form of education that is delivered electronically through an internet-connected device, such as a computer, tablet or smartphone.
How long do I have to complete a course?
The duration of the course is 32 hours, which is equivalent to 4 working days. You will have access to the course content for a specified period, depending on the course’s enrollment policy.
What are the benefits of eLearning?
Some benefits of eLearning include convenience, flexibility, cost-effectiveness, self-paced learning, and access to a wide range of resources.
What is the cost of a course?
The cost of the course will be communicated on the course details page. Kindly check the course catalog for the specific price.
How do I enroll in a course?
To enroll in a course, you need to register and create an account on the courses page. Once you have created an account, you can browse through the course catalog and select the course you want to enroll in. Follow the instructions provided on the course details page to complete the enrollment process.
What payment methods are accepted?
The accepted payment method is MPESA.
What happens if I fail the online examination?
If you fail the online examination, you will be required to retake the examination.
Can I retake the exam if I fail?
Yes, you can retake the examination if you fail.
What happens if I need additional help or support?
You can contact the course instructor or support team for additional help and support.
Can I access the course content after completing the course?
Yes, you can access the course content even after completing the course, as long as the course is still available on the platform.
How do I download my certificate?
Once you pass the examination with a perfect score of 100%, an authenticated certificate will be generated automatically. You can print or download the certificate directly from your browser.
Can I use my certificate to fulfill professional development requirements?
Yes, you can use your certificate to fulfill professional development requirements.
Is the course accredited or recognized by any organizations or associations?
The course is recognized by the Kenya Veterinary Board, which will issue credit points for the course. Please contact Kenya Veterinary Board to be awarded your Continuous Professional Development credit points.
Can I share my course login credentials with others?
No, sharing your course login credentials with others is not allowed, as it violates the terms and conditions of this eLearning platform.